Executive Director

Kenneth

Kenneth Bigos
kbigos@ahcopa.org ext. 107

Kenneth joined AHCOPA as the executive director in August 2013. Has obtained national counseling certifications in housing counseling management, foreclosure prevention and homeownership counseling. Previously he has worked for non-profit organizations such as the Roxborough Development Corporation, Consumer Credit Counseling Services of the Delaware Valley (dba Clarifi) and the Philadelphia Unemployment Project. He has obtained his master’s in social justice and bachelor’s degree in finance.

When he is not at work he spends his time with his wife and two young boys. Lover of nature, outdoors and dreams of owning a home in Jim Thorpe or Costa Rica.

Interesting facts:

  • Cannot resist ethnic baked goods.
  • Lived in Mexico City for two years.
  • Rides his bike to work 9 miles from his house
  • Ran the Boston Marathon in 2004 and 2005
Housing Counselors

Dionne Cerdan

Dionne Cerdan 
dcerdan@ahcopa.org 215-624-0221

Dionne is the senior counselor at AHCOPA. She has received her national counseling certifications in foreclosure prevention and homeownership counseling. Dionne is preparing for her certification in reverse mortgage counseling.

Dionne is a graduate of Palmer Theological Seminary with an Associate degree in Pastoral Leadership and a Bachelor’s in Organizational Leadership from Eastern University, Palmer’s sister school. Dionne came to AHCOPA after working for the Internal Revenue Service as a contact representative assisting tax payers with income tax questions. Dionne further worked for Clarifi formerly Consumer Credit Counseling Services as a Fannie Mae dedicated foreclosure prevention counselor for 4 years.

Interest include:

  • Working in and with the community
  • A new interest in physical health

Abraham Reyes Pardo

Abraham Reyes Pardo
areyespardo@ahcopa.org ext. 105

Abraham joined AHCOPA’s housing counseling team in April 2016. He acquired most of his experience working for the non-profit sector in Phoenix, Arizona where he served as a Housing Counselor since 2010 specializing primarily in Foreclosure Prevention.

In his current role Abraham has been eager to learn about the challenges facing the community that he now happily serves. In addition to providing Foreclosure Prevention services he’s also part of the counseling and education for First Time Home Buyers as well and he is happy about getting to experience the “happier side” of counseling as well.

When Abraham is not helping clients he enjoys taking long walks around the city with his dogs and spending quality time with his wife.

Interesting facts:

  • Can hold his breath for up to sixty seconds.

Angelia Velazquez   

avelazquez@ahcopa.org ext. 104

Angelia joined AHCOPA’s housing counseling team in January 2018. She is new to the housing counselor role, however her experience with mortgage banking and recruitment makes this transition an exciting and perfect fit. Although Angelia has experience with non-profits like the Salvation Army and YMCA though volunteerism, she has not yet had the opportunity to work for a non-profit until now.

In her current role, Angelia is eager to learn about the challenges facing the community that she now passionately serves. In addition to providing Foreclosure Prevention services, she’s also part of the counseling and education for First Time Home Buyers. “I love that I’m saving the world from Predatory Lending & Foreclosure Prevention. I feel like I get to police lenders and banks.”

Angelia obtained her Bachelor’s Degree in Criminal Justice & Sociology from LaSalle University in 2013.

When Angelia is not helping clients she enjoys running 5k’s and swimming with dolphins.

Interesting facts:

  • Can Jazz & Tap dance
  • Can run a mile in under 6 minutes
 

Elena Maldonado
emaldonado@ahcopa.org    ext. 106

Elena joined AHCOPA this summer, focusing on our First Time Home Buyer clients. Her previous experience includes First Time Home Buyer, Credit and Student Loan counseling.

Elena began working in the non-profit sector in 2004. She has extensive experience in various service and counseling based organizations. This includes 2 years with AmeriCorp; client eligibility for Child Care Information Services; and being licensed as a Health Care Navigator for the Affordable Care Act. She is currently pursuing her formal education in Human Resources. 

Interesting facts:

  • Elena enjoys the calming effects of free hand drawing and mandala coloring
  • One of her favorite activities is sharing time in the kitchen with her husband

Jacqulyn Bell
jbell@ahcopa.org   ext. 102

Jackie joined AHCOPA in December of 2017, focusing on our First Time Home Buyer clients. Her previous experience includes financial processing, sales and customer service. Jackie believes in helping people see that they can indeed enjoy their lives on any income when their lifestyle is adjusted as needed. She loves to assist households with creating a plan to get out of debt, improve their credit, budget money and save.

Jackie began her career working in the hospitality industry with Hertz rental car. She has extensive experience in customer service and client management. This includes supervisory experience with Hertz Rental Car and financial processing with Vanguard. 

She is currently looking into continuing education programs for an advanced degree.

Interesting facts:

  • Jackie enjoys spa days
  • One of her favorite things to do is spend time with her family
Office Manager

Jasmaine Williams
jwilliams@ahcopa.org

Jasmaine joined the AHCOPA team in October of 2016, first as an intern through Community College of Philadelphia to being hired as the Administrative Assistant. She is now a college graduate with a degree in Paralegal Studies. Her responsibilities include general administrative duties, scheduling appointments, managing the office calendar, answering and directing phone calls, performing intakes, and creating case files.

Interesting facts:

  • Jasmaine enjoys reading and loves spending time with her family
  • She hopes to one day serve the community by working for a nonprofit law firm
 
Communications Manager

Jamila R. Blake

Jamila R. Blake
jblake@ahcopa.org

Jamila joined the AHCOPA team in October 2016, serving as the Communications Manager. New to working in the housing counseling industry, Jamila enjoys applying her previous years of experience in a corporate environment to now helping promote and enrich the efforts of a non-profit organization like AHCOPA. Her responsibilities include coordinating our community outreach activities; bolstering the AHCOPA brand and online presence; and creating or editing content for our core operations.

Interesting facts:

  • Jamila loves to travel. The next few destinations she hopes to visit are Spain, Greece and Hawaii
  • After years of assigned reading and research for advanced education courses, Jamila now loves to indulge in offbeat comics, mysteries and instructional guides on sewing.